Plans
Usage limits
What each plan includes, and how minutes, credits, and tokens are counted.
JotMe meters four separate counters. They do not substitute for each other: running out of AI credits does not stop a live translation, and running out of minutes does not stop you translating a document.
The four counters#
| Counter | What spends it | How it is counted |
|---|---|---|
| Live translation minutes | Live translation and real-time summary: hosting a translated call, running live translation in person, or funding guests in a shared session. Audio and video dubbing also use this balance. | Whole minutes of session time, never more than you have left. |
| Transcription minutes | Live recording on desktop or mobile, uploaded-file transcription, and desktop Voice Keyboard (dictation). | Whole minutes of audio. Google Meet transcription through the Chrome extension is unlimited on paid plans. |
| AI credits | Ask JotMe, AI meeting notes, speech generation, image translation, and document translation. | Per action. See the credit table below. |
| Chat translation tokens | Translating chat messages, and AI text translation in Translate. | Actual model tokens for the request, capped at what remains. |
What each subscription plan includes#
| Plan | Live translation minutes | Transcription minutes | AI credits | Chat tokens |
|---|---|---|---|---|
| Freemium | 20 | 50 | 5 | 20,000 |
| Pro | 200 | 500 | 20 | 300,000 |
| Premium | 500 | 2,000 | 50 | 700,000 |
Live from the product
What an AI credit buys#
| Action | Credits |
|---|---|
| Ask JotMe question | 1 |
| AI meeting notes, per generated language | 1 |
| Speech generation (read a translation aloud) | 1 |
| Image translation | 5 |
| Document translation, up to 50,000 characters | 10 |
| Document translation, each additional 5,000 characters | +1 |
Documents are billed on the characters the translation engine actually reports, so a file with a lot of images costs less than its file size suggests. JotMe estimates the cost before you confirm, and the panel tells you what was charged afterwards.
What spends minutes faster than you expect#
Minutes are the counter people most often find empty sooner than they planned. These are the multipliers and the less obvious consumers:
| What | Effect on minutes |
|---|---|
| Premium Quality spoken model | 2× |
| Fast (Audio) model, and speech to speech | 5×; this is a flat multiplier |
| Multilingual Basic or Premium output | × the number of target languages |
| Caption shared by URL or QR code | Each participant's connected time uses the host's pool, then the selected model multiplier applies |
| Voice shared with participants | 5× per participant receiving it |
| Shared JotMe display | One host output; audience size does not multiply usage |
| Subtitle Camera | One caption stream per displayed language, up to two; viewer count does not multiply usage |
| Audio or video dubbing | 20× the media duration, rounded up |
| Real-time summary | Draws on live translation minutes like translation does |
Pausing a session stops the meter; leaving it running while nobody speaks does not. If a month ran out faster than expected, it is usually a shared session, a multiplier model, or several target languages at once: the sidebar in the desktop app shows each counter as it is spent. For an audience estimate, use Event pricing.
How the month works#
- Counters reset on your billing anchor date, not on the first of the calendar month.
- Minutes are clamped, never overdrawn. When translation minutes run out, JotMe stops translation or offers transcription-only; when transcription minutes run out, the recording stops and is saved.
- The Minutes top-up adds 500 live translation minutes with a one-time payment, valid for one month. It adds minutes only: not credits or tokens.
- Premium can fund other people who join a shared live translation by link or code.
Who pays, when it is not you#
- Chats: translating messages and attachments inside a chat is billed to the chat owner. If the owner is out of credits, JotMe says so and asks you to have them upgrade: it does not silently charge you.
- Live sessions: the host's minutes pay for the session. Guests joining from a browser need no account and spend nothing.
- Teams: a team member's allocated minutes come from the team's pool rather than the member's own subscription.
Where to see your own usage#
The desktop sidebar shows the current period's usage for each counter, and Settings has the full breakdown. This page describes the rules; your own numbers live in the app. Prices for each plan are on Pricing.
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